Help Center

FAQ

Shipping Method

How do you ship, and what is the price?

I entered the wrong shipping address

Why didn't my shipment come in one package?

Where do you ship?

How do you ship?

Shipping Time

How long will my order take to be delivered?

How can I track my order?

When will my tracking information appear?

Why can't I track my order on your website?

Why is my shipment status unchanged?

Why do I have to pay an extra fee to my shipping company?

Billing

How can I pay for my order?

What currency are you using on your website?

I entered the wrong billing information

Refunds

What if I want a refund?

Orders

How do I place an order?